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Twenty years of combined IT, Networks and Communication Services experience acquired while holding senior technical and management positions with Internet Services Providers and IT vendors, working in Data Center Operations, Client Consulting, Product Development and Business Strategy. An industry expert, frequent speaker, writer and educator on Telecom Services Layer and Enterprise IT, Lucia holds a BS in Electrical Engineering and a MS in Electronics and Telecommunications from Technical University of Iasi, Romania, a MS and PhD in Computer Sciences from Institut National des Sciences Appliquées, Lyon, France and is pursuing a Management and Leadership curriculum at MIT Sloan School of Management.